1. Information We Collect

At Grennx, we collect only the information necessary to process orders and provide services. This may include:

• Name, email, phone number, and delivery address
• Order and purchase details
• Communication records (messages, emails, or support requests)

We do not collect unnecessary personal information.

2. How We Use Your Information

Your information is used to:

• Process and deliver your orders
• Respond to inquiries and provide customer support
• Improve our products, services, and website experience

We do not use your personal data for any unauthorized purpose.

3. Sharing Information

• Grennx respects your privacy. We do not sell, trade, or rent your personal information.
• Your information may be shared only when necessary with:

• Delivery partners for order fulfillment

• Technical or support teams for service assistance

• Legal authorities, if required by law

• All third parties must maintain the confidentiality and security of your data.

4. Data Security

We take reasonable steps to protect your personal information, including:

• Secure storage of data
• Restricted access to authorized personnel
• Protection against unauthorized access, misuse, or disclosure

However, no online system is 100% secure, and Grennx cannot guarantee absolute security.

5. Cookies & Website Tracking

• Our website may use cookies to improve your browsing experience.
• Cookies help us understand website traffic and user behavior.
• You may disable cookies in your browser, but some website features may not function properly.

6. User Responsibilities

• You are responsible for providing accurate and complete information.
• Grennx is not responsible for issues arising from incorrect or incomplete information.

7. Children’s Privacy

• Grennx does not knowingly collect personal information from children under 18.
• Any information collected from a child will be removed promptly.

8. Policy Updates

• Grennx may update this Privacy Policy at any time without prior notice.
• Continued use of our website indicates acceptance of the updated policy.
• 9. Contact Us
• For any questions or concerns regarding privacy, you can contact Grennx at:
• Email: info@grennx.com
• Phone: 091-5815672 / 0301-8970345